Business Phone System | CNN’s Martin Cooper Interview
Recently CNN’s online edition ran an interesting interview with Martin Cooper, the inventor of the cell phone. It reminded me just how revolutionary his little device (okay, so the first one weighted over two pounds) has proved to be. You can’t exaggerate the impact of the cell phone on modern communications—the only development in recent memory that exceeds it is the invention of the internet. And it’s boggling to consider that it took something as revolutionary as the internet to overshadow the radical innovation represented by the cell phone.
The impact on business communications and the business phone system in particular, as you might expect, is very significant. The cell phone and the internet together have made the unified communications platform such a powerful business tool. They have tied all the important data threads that comprise the modern business communication into one contact point.
The cell phone itself has given business legs, enabling a fully mobile and decentralized workforce. It has shrunk the globe and minimized the distinction between local and international companies. The cell phone has expanded the conventional customer service model. Its promise as a mobile advertising channel is immense and has hardly been scratched. And that’s just the start.
Take a moment to reflect on how the small but mighty cell phone has changed your business.