VoIP Phone Service: What is VoIP?
VoIP Phone Service: Toll Cost-from my business to other businesses
If you are a small business with a single office location you will need to get telephone service from someone (LEC, CLEC, ISP, Cellular, etc) to be able to make telephone calls to other businesses. All of those providers will charge you something, on a per line basis, to utilize their services. Installing a VoIP telephone system does not change what the costs of these basic services from your carrier are. In the case of some ISPs providing telephone services they may appear to be less money because they are delivering connections over the public internet but they are still not free. If this is your situation then take a close look at what you already have, you can probably get the best rate from your preferred carrier with your existing telephone system and do not need to spend money on an entirely new VoIP system.