VoIP Phone Service: What is VoIP?
VoIP Phone Service
Most companies believe that they need to upgrade their internal telephone systems to VoIP. As a premise based equipment provider this should be good news for us but our long standing commitment to helping our customers do what is best for their business forces us to go a bit deeper.
What specific benefit are you hoping to gain by making a change in your telecommunications system? Is it reduced toll call expense? Is it to support remote workers? Is it to provide better integration between your telephone system and your data network? One cable infrastructure to manage?
Most businesses want to reduce their expenses so the number one reason to make a move to VoIP is to cut down the monthly phone bill. The best place to start is to get a detailed inventory of the current telephone system, the current monthly phone bills, any wide area network cost (if multiple offices are involved) or internet costs. Many businesses think that upgrading to a new VoIP telephone system will make all phone calls be free. This is not true, or even possible. A new VoIP phone system may help to substantially reduce toll costs but it cannot make them go away altogether. The following three blogs will break that down into some specifics.