Conferencing and Collaboration

Mitel Unified Communicator Express Mitel Unified Communicator® (UC) Express (formerly Mitel 5300 Integrated Office Companion Enhanced) is a lightweight, serverless unified communications client that provides productivity enhancements like click-to-dial, incoming caller ID pop-up, PC-based missed calls and speed calls list, and personal (Microsoft® Outlook®) directory integration.

Mitel Unified Communicator Advanced Mitel Unified Communicator® (UC) Advanced (formerly Mitel Your Assistant® Premium) is Mitel's award-winning unified communications client that integrates presence and availability, secure instant messaging, audio conferencing as well as web and video collaboration with the call control capabilities of your business communications system. UC Advanced also integrates with leading business productivity tools like Microsoft Exchange®/Outlook and Office as well as IBM® Lotus Notes®.


Mitel Audio and Web Conferencing Mitel Audio and Web Conferencing (AWC; formerly Inter-Tel Audio and Web Conferencing) is a simple, cost-effective and scalable audio and web conferencing solution. AWC supports up to 200 audio and web conferencing ports and is the perfect solution for connecting people together quickly and simply, regardless of their location.

Mitel Unified Communicator 5000 Mitel Unified Communicator® (UC) 5000 (formerly Inter-Tel Unified Communicator) is a presence management and collaboration application that integrates with the Mitel 5000 Communications Platform (CP). It blends call features, routing rules as well as contact and device management with web collaboration and videoconferencing.


Mitel Live Business Gateway Mitel Live Business Gateway enables enterprises to implement IP-based solutions through a smooth, intelligent evolution. Working in conjunction with Microsoft Office Communications Server 2007, a SIP-based presence and collaboration server, the Mitel / Microsoft partnership delivers advanced applications for global communication and collaboration.

PC-to-Phone An end user can establish calls from a Microsoft Office Communicator client, acting as a basic SIP softphone, to or from a Mitel desk phone, the Public Switched Telephone Network (PSTN), or any other network-connected PBX. The term PC-to-Phone encompasses calls between PC to PSTN, phone to PC, and PSTN to PC. This solution is typically used by mobile employees who do not have a desk phone but instead want to use the embedded SIP softphone capability within the Communicator 2007 client.


Dual Forking with Remote Call Control Dual forking with remote call control (RCC) is targeted at users who want the combination of using their Communicator client with a Mitel desk phone when in the office or at home (using a Mitel Teleworker Solution phone) and using Communicator as a SIP softphone when travelling or away from their desk phone.